Privacy Policy
Last Updated: 02-09-2024
StreamVerse ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website www.streamverse.nl (the "Website") or use our services. It also informs you of your privacy rights and how the law protects you.
1. Information We Collect
When you use our Website or you contact us for a quote or in other ways interact with us we might collect the following information on you.
1.1. Personal Identification Information: Name, email address, phone number, and other contact details.
1.2. Technical Data: IP address, browser type, operating system, device information, and other technical details.
1.3. Usage Data: Information about how you use our Website, products, and services.
1.4. Communication Data: Information from any communications you send to us, such as inquiries or customer support requests.
2. How We Use Your Information
We use your personal data for the following purposes:
2.1. To Provide and Improve Our Services: To manage and operate the Website, enhance your user experience, and improve our services.
2.2. To Communicate with You: To respond to your inquiries, provide customer support, and send you updates about our services if you have requested this.
2.3. Marketing: With your consent, to send you newsletters, promotions, and other marketing communications that may interest you.
2.4. Legal Compliance: To comply with our legal obligations, resolve disputes, and enforce our terms and conditions.
3. Legal Basis for Processing
We rely on the following legal bases to process your personal data:
3.1. Consent: When you have given your consent for specific processing activities.
3.2. Contractual Necessity: When processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
3.3. Legal Obligation: When we need to process your data to comply with a legal obligation.
3.4. Legitimate Interests: When processing is necessary for our legitimate interests (or those of a third party), provided that your interests and fundamental rights do not override those interests.
4. Sharing Your Information
We may share your personal data with the following entities:
4.1. Service Providers: Third-party vendors who provide services such as IT support, hosting, payment processing, and marketing services.
4.2. Affiliates and Partners: Companies within our corporate group and trusted partners who assist us in providing services.
4.3. Legal Authorities: Where required by law, regulation, or legal process, we may share your data with government authorities or other relevant entities.
4.4. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your data may be transferred as part of that transaction.
5. International Data Transfers
If your personal data is transferred outside the European Economic Area (EEA), we ensure that adequate protection is in place, such as the use of Standard Contractual Clauses approved by the European Commission, or other appropriate safeguards as required by the GDPR.
6. Data Retention
We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. After this period, your data will be securely deleted or anonymized.
7. Your Rights
You have the following rights concerning your personal data:
7.1. Right to Access: You can request access to the personal data we hold about you.
7.2. Right to Rectification: You can request that we correct any inaccuracies in your personal data.
7.3. Right to Erasure: You can request that we delete your personal data under certain conditions.
7.4. Right to Restrict Processing: You can request that we limit the processing of your personal data under certain circumstances.
7.5. Right to Data Portability: You can request a copy of your personal data in a commonly used format.
7.6. Right to Object: You can object to the processing of your data if it impacts your rights and freedoms.
7.7. Right to Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw it at any time.
To exercise these rights, please contact us at [email protected]
8. Cookies and Tracking Technologies
We use cookies and similar technologies to track activity on our Website and store certain information. Cookies help us improve the functionality and user experience of our Website. For detailed information about the cookies we use and how you can manage them, please see our Cookie Policy.
9. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no security measure is perfect, and we cannot guarantee absolute security.
10. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy policies of any third-party websites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
12. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
StreamVerse
Rhijnspoorplein 10, Office 105, 1018TX, Amsterdam, Netherlands